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Stethoscope on the Cardiogram

Important changes regarding the need for in person consultations

Virtual visits by telephone will be ending on Dec 1/22.

All Pomelo (online) bookings starting on Dec 1/22 will represent in-office visits.

Virtual video visits will be available pending approval by  secretary by phone.


An in person visit during the past 24 months will qualify you for a virtual video consult.
Please contact the receptionist weekdays during business hours regarding your eligibility for a video consult and to book that visit.
The secretary will need to look at your file and see if you have been seen in person in the past 24 months.
Your eligibility for a video consult will be for 24 months from the date of your last in person visit.

Prescription refills will require an in person or video visit depending on what you qualify for.

​PLEASE WEAR A MASK DURING YOUR IN PERSON VISIT.

Please note that only one problem can be addressed per visit due to time constraints.
For the time being, no secretary will be present when you enter the office.

Do not arrive more than 5 minutes before your appointment.
The doctor will call you into the exam room for your visit.

There are no walk-in services available.

​If you have any Covid symptoms, please perform a rapid test before your visit.

If you qualify for a video consult, an email will be sent to you at the time of the booking of the visit by the secretary and again 48 hours before the visit.
That email will have a link to a Web site that will automatically link you to your video consult.
Click on that link at the time of your visit.  
If the doctor is behind schedule, then you can wait in a virtual waiting room for your turn and the doctor will inform your when he is ready for the visit.
If you did not receive the link to the video consult, you can call the secretary (weekdays during business hours) to receive an email copy of that link.

For further clarification of any of the above, call the secretary during weekday business hours.

Thank you for your understanding during this time of transition to more in person care.

Please note our new phone and fax number.

 

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